Thank you for reaching out! If you have any general sales inquiries or require assistance, please don’t hesitate to contact us. We're here to help you with your needs.
1
Operational support for day-to-day issues includes:
Authorisation
Clearing
Settlement,
Acceptance,
Customer Onboarding
Portal Management
Billing
Analytics
General Enquiries
2
Support provided to acquirers and merchants for disputes by customers on Scan to Pay transactions.
Please note that the standard dispute process within the specific acquiring bank will remain the same.
3
Support for all pre-production queries includes:
New Customer Integrations and Setup
Test Management
Technical Documentation
Explanation of Products and Solutions (APIs/SDK) etc.
4
Support for any marketing-related queries, branding guides, logos etc.
