Product Lead – Scan to Pay & Acquiring

Who We Are

Scan to Pay is South Africa’s leading interoperable QR payment platform, enabling consumers to pay seamlessly across hundreds of thousands of merchant locations through banking apps, PSPs, and the Scan to Pay ecosystem.

We connect merchants, PSPs, banks, and acquirers through a unified QR acceptance network that simplifies digital payments while delivering scale, interoperability, and operational efficiency.

Our platform powers payments across retail, bill payment, banking, fintech, and value-added payment services, processing billions of Rands in annual transaction value across one of the largest QR ecosystems in South Africa.

What You'll Be Doing

As the Product Lead – Scan to Pay & Acquiring, you will be responsible for the strategy, roadmap, growth, and commercial success of the Scan to Pay platform and associated acquiring products.

You will work closely with banks, PSPs, merchants, acquirers, fintechs, Engineering, Operations, and Commercial teams to deliver products that drive transaction growth, improve customer experiences, and strengthen Scan to Pay’s position as South Africa’s leading QR payment network.

This is a highly visible role suited to someone who combines strategic thinking with strong execution capability and a deep understanding of payments and acquiring.

Product Strategy & Roadmap

• Define and execute the product strategy for Scan to Pay and associated acquiring products.
• Develop and maintain a product roadmap aligned to business objectives and market opportunities.
• Evaluate new product opportunities, partnerships, and ecosystem initiatives.
• Prioritise product investments based on customer needs, commercial impact, and strategic value.
• Build business cases and product proposals for new initiatives and enhancements.

QR Payments & Ecosystem Growth

• Own the evolution of South Africa’s largest interoperable QR payment ecosystem.
• Drive growth in merchant acceptance, consumer adoption, and transaction volumes.
• Identify opportunities to expand interoperability between banks, PSPs, acquirers, and merchants.
• Lead initiatives related to QR+, PayShap, wallets, and emerging payment methods.
• Improve customer journeys across payment initiation, acceptance, and settlement experiences.

Acquiring Product Management

• Define and manage acquiring-related product capabilities across card-present and card-not-present channels.
• Work with acquiring partners to improve merchant onboarding, activation, and transaction performance.
• Drive enhancements across merchant management, reporting, reconciliation, and settlement capabilities.
• Identify opportunities to improve merchant value propositions and product competitiveness.
• Support the development of new acquiring products and acceptance channels.

Product Delivery & Execution

• Work closely with Engineering, Design, Operations, and Commercial teams to deliver product initiatives.
• Define product requirements, user stories, acceptance criteria, and success metrics.
• Manage prioritisation, release planning, and delivery timelines.
• Ensure product initiatives are delivered effectively and achieve intended business outcomes.
• Balance short-term commercial needs with long-term platform strategy.

Customer & Partner Engagement

• Engage directly with merchants, PSPs, banks, fintechs, and ecosystem partners.
• Gather customer feedback and translate insights into product improvements.
• Support strategic customer engagements and enterprise opportunities where product expertise is required.
• Act as a subject matter expert for QR payments, acquiring, and payment acceptance solutions.
• Build strong relationships across the broader payments ecosystem.

Market Intelligence & Innovation

• Monitor payment industry trends, regulatory developments, and competitive activity.
• Identify emerging opportunities across QR payments, digital commerce, PayShap, acquiring, and fintech.
• Evaluate market opportunities and recommend strategic responses.
• Contribute to innovation initiatives that strengthen Scan to Pay’s market position.

Who We're Looking For

We are seeking a commercially minded and customer-focused product leader with:

• 5+ years’ experience in Product Management within payments, fintech, banking, acquiring, or digital commerce environments.
• Strong understanding of payment acceptance, acquiring, QR payments, and merchant ecosystems.
• Proven experience managing product roadmaps and delivering customer-facing products.
• Ability to balance strategic planning with hands-on execution.
• Strong stakeholder management and cross-functional leadership skills.
• Excellent communication, presentation, and analytical abilities.
• Experience working with banks, PSPs, merchants, acquirers, or fintech partners.
• Strong commercial awareness and understanding of product economics.
• High levels of ownership, accountability, and execution focus.

Experience within acquiring, payment networks, QR ecosystems, PayShap, or merchant services environments will be highly advantageous.

What Success Looks Like

1 Month

• Fully onboarded into the Scan to Pay platform, ecosystem, products, and commercial strategy.
• Established relationships with key internal stakeholders and strategic partners.
• Developed understanding of current product roadmap, priorities, and performance metrics.
• Identified immediate opportunities for product improvement and growth.

3 Months

• Established a clear product roadmap and prioritisation framework.
• Delivered initial product improvements and roadmap enhancements.
• Developed strong relationships with ecosystem participants and customers.
• Introduced measurable product performance reporting and success metrics.

6 Months

• Successfully delivered strategic product initiatives.
• Increased merchant activation, customer engagement, or transaction growth.
• Improved product adoption and ecosystem participation.
• Demonstrated measurable commercial impact through product-led initiatives.
• Established credibility as the product owner for Scan to Pay and Acquiring.

What's In It For You?

This is an opportunity to shape the future of one of South Africa’s most significant digital payment ecosystems.

You will have:

• Ownership of products operating at national scale.
• Direct exposure to leading banks, PSPs, fintechs, and merchants.
• Opportunity to influence the future of QR payments and payment acceptance.
• Significant autonomy and strategic impact.
• Strong career growth opportunities within a leading payments technology business.

Diversity & Inclusion

At Scan to Pay, we value diversity of thought, experience, and background. We are committed to building an inclusive environment where individuals are empowered to contribute, grow, and innovate.